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Why Your Heat Pump Isn’t Heating … or Cooling

Mechanical AC-42

Heat pumps are a fantastic choice for Florida homes, offering efficient year-round comfort with both heating and cooling capabilities. But what happens when your heat pump gets stuck in one mode? Whether it’s blowing warm air when you need to cool down or failing to heat on a chilly winter evening, a heat pump stuck in heating or cooling mode can be frustrating. 

At Mechanical Air Conditioning, we’ve seen it all and know how to get you the heat pump service in Jupiter, FL you need to get back on track. Let’s explore the common reasons for this issue and how you can address it.

Understanding How Heat Pumps Work

Heat pumps are unique because they don’t generate heat like a furnace. Instead, they transfer heat between the inside and outside of your home using refrigerant. In cooling mode, a heat pump moves heat from indoors to the outside, while in heating mode, it does the reverse—bringing warmth from the outdoors into your home.

To switch between these modes, the heat pump relies on several components, including a reversing valve, thermostat, and control board. If any of these parts fail, it can prevent your system from changing modes effectively.

Common Reasons Your Heat Pump Isn’t Switching Modes

1. Reversing Valve Issues

The reversing valve is the key component that allows your heat pump to switch between heating and cooling. If it gets stuck or malfunctions, the system can become locked in one mode. This could happen due to:

  • A mechanical failure within the valve.
  • A refrigerant leak affecting valve operation.
  • Electrical problems preventing the valve from receiving the signal to switch.

A faulty reversing valve requires professional repair or replacement to restore functionality.

2. Thermostat Problems

Your thermostat serves as the command center for your heat pump. If it’s not working correctly, your system might not know when to switch modes. Common thermostat issues include:

  • Incorrect settings (e.g., it’s set to “heat” when you want “cool”).
  • Calibration problems causing inaccurate temperature readings.
  • Wiring issues preventing proper communication with the heat pump.

Check your thermostat settings first, and if everything seems correct, have an HVAC technician inspect the device.

3. Low Refrigerant Levels

Refrigerant is essential for heat transfer in your heat pump. If refrigerant levels are low due to a leak, your heat pump may struggle to heat or cool properly. This can also prevent the system from switching modes.

Signs of low refrigerant include:

  • Ice forming on the outdoor unit.
  • Weak airflow from vents.
  • Rising energy bills without increased usage.

Refrigerant issues require professional diagnosis and repair to ensure safe handling of this chemical.

4. Electrical or Control Board Failures

Modern heat pumps rely on advanced control boards to manage their operations. If there’s an electrical fault or a problem with the control board, the system may fail to switch modes or respond to commands. This can occur due to:

  • Power surges.
  • Worn-out components.
  • Loose or damaged wiring connections.

An experienced HVAC technician can diagnose and repair electrical issues to restore proper operation.

Call Mechanical Air Conditioning for Heat Pump Repairs

If your heat pump isn’t heating or cooling, don’t wait to call for help. Mechanical Air Conditioning has been serving Florida homeowners for years with expert heat pump repair and maintenance services. Our team is trained to diagnose and fix all types of heat pump problems, so you can enjoy reliable comfort year-round.

Contact the Mechanical Air Conditioning team for your central heating and air conditioning needs. Serving All of Palm Beach County and the Treasure Coast. We put the CAN in Mechanical! 

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